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“Keeping Clients are nothing short of amazing.  I can only describe it as having a super-team.  As a result of the calls new leads were generated, client engagement with current e-marketing has increased and I have happier clients. For every dollar I spent I have settled $4 in return.” 

Johnathan Reeves
Cliff & Moss Finance Brokers, Dalby QLD
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"Ringing your database is an important task you know you should do but just never gets prioritised. Handing this over to Tracey was one of the best and easiest things we’ve done. We started to see results straightaway. She knows and works Discovery & Dynamics so is up and running quickly"

Suzanne Taylor
Mortgage Choice NSW, Newtown Area
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"Since engaging Tracey and the team at Keeping Clients, our return on investment has been six times what we invest in their services. This is measured by new business only from existing clients, let alone the clients that Keeping Clients are able help to retain. Client feedback to us is simply appreciation for the pro-activeness of the contact and the warm way contact is made. I highly recommend the service"

Paul Williams
Mortgage Choice South Melbourne
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"We have been using Keeping Clients now for over two years and have nothing but praise for the team. They have been extremely proactive with providing us ideas to continually grow and enhance the relationship that purely focuses on MY clients. We have a big data base after almost two decades of operation and whilst we always had great communication with our clients, Keeping Clients have enabled us to streamline this. I have also found that with Keeping Clients on board we have a better conversion to new business purely based around their very structured phone calls that are designed to get outcomes. We are very happy and would highly recommend Keeping Clients to any mortgage broker regardless of how big your data base is."

Peita Davies
MoneyQuest Penrith and Blue Mountains
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The Australian Services Excellence Awards (ASEAs) are Australia’s premier customer service awards program, attracting hundreds of nominations each year and culminating with attendees coming together each year at the ASEAs Gala Dinner to recognise best practice, performance and innovation in customer service, highlighting their importance in today’s business climate.

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